Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.

1. Introduction

JawBuddy UG ("we," "us," or "our") operates the website jawbuddy.com and the JawBuddy mobile application. We are committed to protecting your personal data and respecting your privacy in accordance with GDPR (EU 2016/679) and applicable data protection laws.

Controller

Company: Jawbuddy UG

Address: Nobelstr. 10, Stuttgart, Baden-Württemberg 70569, Germany

Email: privacy@jawbuddy.com

Phone: +49 160 92303560

2. Scope of This Policy

This privacy policy applies to:

• Website: jawbuddy.com (public-facing website)

• JawBuddy Mobile Application (iOS app for jaw health exercises)

3. Website Data Collection

Automatic Data Collection

When you visit jawbuddy.com, information is automatically collected:

• IP address

• Date and time of access

• Browser type and operating system

• Referring website (referrer URL)

Purpose: Ensuring website functionality, security, and administration

Legal Basis: Art. 6 para. 1 lit. f GDPR (legitimate interests)

Retention: Automatically deleted after 7 days

Email Contact

When you contact us by email, we store your inquiry and personal data to process your request.

Legal Basis: Art. 6 para. 1 lit. b GDPR (contract fulfillment)

4. JawBuddy Mobile Application Data

Account Data

When you create a JawBuddy account:

• Email address (required)

• Name (optional)

• Age range

• Language preference


Purpose: Authentication, personalization, multi-device sync


Your Control: Delete account anytime: Profile → Privacy & Sharing → Delete Account

Health and Jaw Movement Data


IMPORTANT: JawBuddy is a wellness application, not a medical device. The app does not diagnose, treat, or cure medical conditions.

What We Collect:

• Jaw opening distance (measured in millimeters)

• Jaw lateral deviation (side-to-side movement)

• Exercise completion data

• Progress metrics over time


What We Do NOT Collect:

Face images or photographs

Complete face meshes

Biometric identification data

Facial expressions unrelated to jaw movement


TrueDepth Camera Usage


Face Tracking Technology

JawBuddy uses your device's TrueDepth camera (iPhone X and later) through Apple's ARKit Face Tracking to measure jaw movements during exercises.

How It Works:

• All processing occurs locally on your device via Apple's ARKit

• Raw face data is processed in real-time (~16ms per frame)

• Face data is NEVER saved or transmitted

• Only calculated measurements (e.g., "35mm opening") are stored


No Biometric Identification: JawBuddy does NOT use face data for biometric identification or facial
recognition. The TrueDepth camera is used solely as a measurement tool, similar to how a ruler measures distance.


Legal Basis: Art. 6 para. 1 lit. b GDPR + Art. 9 para. 2 lit. a GDPR (explicit consent for health data)

5. Advertising Measurement & Tracking


With your explicit consent, JawBuddy uses advertising measurement tools to understand which health awareness campaigns help people discover TMJ care. No health data is ever shared with ad platforms.


Ad Measurement Services (consent required)


When you opt in to advertising measurement, we use:

  • Meta (Facebook) SDK — Measures which ad campaigns lead to app installs and subscriptions. Privacy Policy: https://www.facebook.com/privacy/policy/

  • TikTok Business SDK — Measures which ad campaigns lead to app installs and subscriptions. Privacy Policy: https://www.tiktok.com/legal/privacy-policy


What is shared with ad platforms (only when you consent):

  • Device advertising identifier (IDFA on iOS)

  • App install confirmation

  • Registration event (no personal details included)

  • Subscription purchase event (amount and currency only)


What is NEVER shared with ad platforms:

  • Health or exercise data

  • Jaw measurements or treatment progress

  • Your name, email, or any personal information

  • Screen views or in-app behavioral data


Your Control

These SDKs are ONLY activated when you:

  • Grant advertising consent in our privacy prompt

  • Confirm you are 16 years or older (GDPR requirement)

  • Grant App Tracking Transparency permission (iOS)


You can revoke consent at any time via Profile → Privacy & Sharing. Revoking immediately disables these SDKs.


If you do not consent, or deny ATT, no advertising measurement occurs and the SDKs are never initialized.


Legal Basis: Art. 6 para. 1 lit. a GDPR (explicit consent). Consent can be withdrawn at any time with immediate effect.


Our iOS app includes a Privacy Manifest declaring NSPrivacyTracking: true, and requests App Tracking Transparency permission before any advertising measurement occurs.


6. Third-Party Services & Data Sharing


Your health data, exercise data, and face tracking measurements are NEVER shared with third parties.


We use the following third-party services:

Advertising Measurement (requires your explicit consent)

  • Meta Platforms, Inc. (Facebook SDK) — Ad campaign attribution

  • ByteDance Ltd. (TikTok Business SDK) — Ad campaign attribution


These services only receive: device advertising identifier, install events, registration events, and purchase events (amount + currency). They never receive health data, personal information, or app usage details.


Analytics (requires your consent)

  • Firebase Analytics (Google LLC) — App usage statistics and crash reports

  • Amplitude, Inc. — Product analytics for feature improvement


Analytics data is used solely to improve the app and is not shared with advertisers.


Essential Services (always active for app functionality)

  • Firebase Crashlytics (Google LLC) — Crash reporting for app stability

  • Firebase Cloud Messaging (Google LLC) — Push notifications

  • RevenueCat, Inc. — Subscription management

  • Google Cloud Platform — Backend hosting (Frankfurt, Germany, EU)


Data NEVER shared with any third party:

  • Health or exercise measurements

  • Face tracking or TrueDepth camera data

  • Treatment progress or pain assessments

  • Research institutions

  • Data brokers


User-Controlled Sharing

You can control analytics and advertising consent independently via Profile → Privacy & Sharing. You can also export your progress reports to share with your healthcare provider (doctor, dentist, physiotherapist). This is optional and user-initiated only.our data stays with us and is NOT shared with:

• Advertising networks

• Analytics platforms (Google Analytics, etc.)

• Research institutions

• Data brokers

• AI training services

User-Controlled Sharing

You can export your progress reports to share with your healthcare provider (doctor, dentist, physiotherapist). This is optional and user-initiated only.

7. Data Storage and Security

Storage Locations

On Your Device: App preferences, cached exercise data

Compliance: GDPR
Backend Servers: Frankfurt, Germany (Google Cloud europe-west3)


Security Measures

• Encryption: TLS 1.3 in transit, AES-256 at rest

• Access Control: Per-user data isolation

• Authentication: Secure token-based authentication

• Monitoring: Regular security audits

Data Retention

• Account data: For duration of your account

• Upon deletion: All data permanently deleted within 30 days

• Log files: Automatically deleted after 30 days

8. Medical Disclaimer


⚕️ IMPORTANT: JawBuddy is NOT a medical device

JawBuddy is a wellness and exercise guidance application. It does not diagnose, treat, cure, or prevent any medical condition.

What JawBuddy Does NOT Do:

• Diagnose medical conditions

• Prescribe treatments

• Provide medical advice

• Replace healthcare professionals

Consult Your Healthcare Provider:

Always consult with a qualified healthcare provider before starting any exercise program, especially if you have jaw disorders (TMJ/TMD), recent surgery, chronic pain, or any medical concerns.

All measurements are for informational purposes and should be reviewed with your healthcare provider for medical interpretation.

  1. Your Rights Under GDPR

Right to Access (Art. 15 GDPR)

Request information about your personal data

How: Profile → Privacy & Sharing → Request All Your Data

Right to Erasure (Art. 17 GDPR)

Request deletion of your personal data ("right to be forgotten")

How: Profile → Privacy & Sharing → Delete Account

Other Rights

• Right to Rectification (Art. 16 GDPR): Correct incorrect data

• Right to Restriction (Art. 18 GDPR): Request processing restriction

• Right to Data Portability (Art. 20 GDPR): Receive data in structured format

• Right to Object (Art. 21 GDPR): Object to processing

• Right to Lodge Complaint (Art. 77 GDPR): File complaint with supervisory authority


Supervisory Authority

Germany: Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)

Website: https://www.bfdi.bund.de

10. Data Security

We use SSL/TLS encryption (Secure Socket Layer) with the highest encryption level supported by your browser during website visits.

All data transmission between the JawBuddy app and our servers uses TLS 1.3 encryption. Data at rest is encrypted with AES-256.

11. Changes to This Privacy Policy

This privacy policy is currently valid and dated March 2026.

Material Changes: We will notify you via email and in-app notification

Minor Changes: Updated policy posted with new date

Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us


For privacy-related questions or to exercise your rights:


Email: privacy@jawbuddy.com

Subject: Data Protection Inquiry

Response Time: Within 5 business days

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Start with a simple 5 minute routine today.

Your future jaw will thank you.

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© 2025 JawBuddy. All rights reserved.

Join now to

JawBuddy

waitlist.

Start with a simple 5 minute routine today.

Your future jaw will thank you.

Product

Integrations

Changelog

Pitch JawBuddy

Professionals

Physiotherapeutics

Company

Careers

Status

Connect

Sales

Forum

Tik-Tok

© 2025 JawBuddy. All rights reserved.